Vehicle Damage Adviser in Sustainable Body Repair Shops is a national vocational programme from Fordonsakademin that prepares you for the role of damage adviser at the automotive industry's body repair shops. You learn the whole damage process: from customer contact and damage inspection to cost estimation, planning of workshop work and invoicing. The programme combines theory with about four months of placement (LIA) at a company in the industry. After graduating you have good chances of employment, with the possibility of later developing towards roles such as planner, workshop manager or working at an insurance company.
Duration: 10 months
Format: On site
Location: Solna
Language: Swedish, English
Level: Beginner
CSN-eligible
Time commitment: Full time (100%), about 10 months including about 4 months of LIA (placement)
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About the course.
Damage adviser in the automotive industry
The work is carried out according to the company's damage process and includes customer contact, damage inspection of vehicles, cost estimation for insurance claims, planning of workshop work and invoicing. The professional role requires good communication skills, technical understanding and administrative skill.
The programme gives broad competence that matches the industry's requirements and needs, which creates good conditions for employment. There are also good opportunities for further development within the occupational field, for example as a planner, workshop manager or at an insurance company.
Programme content
The production process
Service & Customer care
Sales
Business law for body repair shops, basic
Sheet metal, aluminium and plastics theory
Paint theory
The MYSBY system & Förorden
Practical damage estimation
The Cabas system
Cabplan
LIA (workplace learning)
What you will learn
What you learn.
You can handle customer contact and damage inspection of vehicles according to a body repair shop's process.
You can make cost estimates for insurance claims in Cabas and Cabplan.
You know the MYSBY system and associated regulations in damage repair.
You have basic knowledge of sheet metal, aluminium and plastics theory as well as paint theory.
You can plan workshop work and handle invoicing in a body repair shop.
You have basic business law knowledge related to the body repair industry.
You have gained practical work experience through about four months of LIA with an employer in the industry.
You can communicate professionally with customers, workshop staff and insurance companies.
Curriculum
How the course is built.
The production process
Review of how a body repair shop's production flow is structured, from incoming damage to delivery.
Service & customer care and sales
Customer communication, customer care and the basics of sales related to the damage adviser role.
Business law for body repair shops
Basic law governing contracts, liability and insurance claims in a body repair shop.
Sheet metal, aluminium and plastics theory
Materials theory for modern car bodies: sheet metal, aluminium and plastic components.
Paint theory
Basic knowledge of painting processes and materials that affect estimation.
The MYSBY system and regulations
Introduction to the MYSBY system and relevant industry regulations.
Practical damage estimation with Cabas and Cabplan
Practical training in cost estimation for insurance claims with the industry's standard system Cabas and the planning tool Cabplan.
LIA: workplace learning
About four months of placement at a company in the automotive industry where the knowledge is applied for real.
Target audience
Who is this for?
The programme suits you who want to work as a damage adviser in a vehicle body repair shop and want to combine technical understanding with customer contact and administration. It is aimed at those without previous experience in the role who are ready for a full-time vocational programme including placement.
What "verified" means here
Verified credential.
When you complete the course, Fordonsakademin Sverige AB issues your certificate. Your name, the course content and the issue date are encrypted and secured on blockchain, so it cannot be changed, and anyone can check that it is genuine.
100% Verifiable certificates Secured on blockchain
Vehicle Damage Adviser in Sustainable Body Repair Shops
